Please... just take my money
Just wanted to share my excruciating experience of trying to buy a crib. I know... Riveting piece of journalism ...
After many hours of research and web surfing, I finally find what I think I'm looking for. Nice 3-way-convertible (changes to a day bed or a double bed after your done with the crib) with a fancy, one hand drop side. Looks nice and functional and is $1000 less than the pretty one I found at Attica Kids (kind of like a pottery barn). So I try to order online through the WalMart web site. Basically useless. The US site shows everything you could possibly want and available at the click of the button. The Canadian site looks like they used the US site as a template and then forgot to put any products in it. Urg.
So off to WalMart I go. The place is of course complete chaos. I'm feeling like a bit of a snob, but I really hate going there. So bright and loud and disorganized. Anyway, after about 10 minutes of searching, I finally track someone down with the lovely blue smock to order the crib. They give me the 'I'm totally clueless' look and go off searching for someone else who may know more. Same look is exchanged and off they go together. Eventually we make our way to the lay-away counter where I get the same blank stare, however she agrees to 'try' and order for me. After about 20 minutes and 10 phone calls she looks at me, quite seriously, and says "I really just don't know how to do this. Can you come back another day?" Talk about customer service!
So, stupid me, returns another day, straight to layaway and try the same routine. Still no luck - "that's not really her job" Now I'm ready to loose it. So I gave her my number and asked for her to have her manager call me. Thank goodness the manager had a clue and the G.D Crib has been ordered. UN-believable.
And so begins the shopping journey. Next stop - stroller. This could get ugly.
After many hours of research and web surfing, I finally find what I think I'm looking for. Nice 3-way-convertible (changes to a day bed or a double bed after your done with the crib) with a fancy, one hand drop side. Looks nice and functional and is $1000 less than the pretty one I found at Attica Kids (kind of like a pottery barn). So I try to order online through the WalMart web site. Basically useless. The US site shows everything you could possibly want and available at the click of the button. The Canadian site looks like they used the US site as a template and then forgot to put any products in it. Urg.
So off to WalMart I go. The place is of course complete chaos. I'm feeling like a bit of a snob, but I really hate going there. So bright and loud and disorganized. Anyway, after about 10 minutes of searching, I finally track someone down with the lovely blue smock to order the crib. They give me the 'I'm totally clueless' look and go off searching for someone else who may know more. Same look is exchanged and off they go together. Eventually we make our way to the lay-away counter where I get the same blank stare, however she agrees to 'try' and order for me. After about 20 minutes and 10 phone calls she looks at me, quite seriously, and says "I really just don't know how to do this. Can you come back another day?" Talk about customer service!
So, stupid me, returns another day, straight to layaway and try the same routine. Still no luck - "that's not really her job" Now I'm ready to loose it. So I gave her my number and asked for her to have her manager call me. Thank goodness the manager had a clue and the G.D Crib has been ordered. UN-believable.
And so begins the shopping journey. Next stop - stroller. This could get ugly.
posted by mls at 10:28 AM
2 Comments:
I tried Sears. Crappy selection and the service was no better. They have the same brands as WalMart, but more variety in colors, models, etc...
I disagree, Karen. Walmart is strictly for those who have lost their souls, or never had one in the first place. If the devil played with tinkertoys, everything he built would look like Walmart.
If this makes me a snob, then I hereby change my name to Snobby McSnobberson, III. Esquire.
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